After-sales

Who services it in UAE?

The biggest barrier to buying a Chinese EV in the Gulf is not range or price — it is parts, warranty, and who stands behind them. This table answers that for every brand in the catalogue, for your market. The agents are derived from the same registry the dealership pages render from, so the two cannot disagree.

35brands with an agent here
8agent in the Gulf, not here
5parallel import, no agent
14brands with no agent on record
BrandSupport in your marketAgentVehicle warrantyBattery warranty
AITOOfficial agent in your marketPerformance Plus MotorsNot publishedNot published
AudiOfficial agent in your marketAl Nabooda / Ali & Sons3 years8 years
BMWOfficial agent in your marketAGMC / Abu Dhabi Motors3 years8 years
BYDOfficial agent in your marketAl-Futtaim Electric Mobility6 years or 150,000 km8 years or 150,000 km
CadillacOfficial agent in your marketAl Ghandi Auto3 years8 years
CheryOfficial agent in your marketAW Rostamani AutomotiveNot publishedNot published
ChevroletOfficial agent in your marketAl Ghandi Auto3 years8 years
DeepalOfficial agent in your marketAl Tayer MotorsNot publishedNot published
DenzaOfficial agent in your marketAl-Futtaim Electric MobilityNot publishedNot published
ExeedOfficial agent in your marketAl Ghurair MotorsNot publishedNot published
GAC HYPTECOfficial agent in your marketGargash Motors8 years or 160,000 km8 years or 200,000 km
GeelyOfficial agent in your marketAGMC7 years or 250,000 kmNot published
GMCOfficial agent in your marketAl Ghandi Auto3 years8 years
HongqiOfficial agent in your marketAltawkilat (Universal Motors)Not publishedNot published
HyundaiOfficial agent in your marketJuma Al Majid5 years8 years
IM MotorsOfficial agent in your marketSmart Mobility InternationalNot publishedNot published
JaecooOfficial agent in your marketAutorun OJC (Dubai) · Galadari (N. Emirates)6 years or 250,000 kmNot published
JetourOfficial agent in your marketThe Elite CarsNot publishedNot published
KiaOfficial agent in your marketAl Majid Motors7 years8 years
LexusOfficial agent in your marketAl-Futtaim5 years10 years
LotusOfficial agent in your marketAGMCNot publishedNot published
LucidOfficial agent in your marketLucid Motors — Dubai studio4 years8 years
Mercedes-BenzOfficial agent in your marketGargash / EMC Abu Dhabi3 years10 years
MGOfficial agent in your marketInter Emirates Motors (Ali & Sons)Not published8 years or 200,000 km
MHEROOfficial agent in your marketAl Ghurair MobilityNot publishedNot published
NIOOfficial agent in your marketNIO UAE (CYVN Holdings)Not publishedNot published
OmodaOfficial agent in your marketAutorun OJC (Dubai) · Galadari (N. Emirates)6 years or 250,000 kmNot published
PolestarOfficial agent in your marketAl-Futtaim Electric Mobility3 years8 years
ROXOfficial agent in your marketFutures Trans MotorsNot publishedNot published
smartOfficial agent in your marketAW RostamaniNot publishedNot published
TeslaOfficial agent in your marketTesla UAE — direct sales4 years8 years
VolvoOfficial agent in your marketAl-Futtaim Trading Enterprises3 years8 years
VoyahOfficial agent in your marketPerformance Plus MotorsNot publishedNot published
XPengOfficial agent in your marketAli & Sons (GSM)Not publishedNot published
ZeekrOfficial agent in your marketAW RostamaniNot publishedNot published
ChanganAgent in the Gulf, not in your marketKuwait, Bahrain, JordanNot publishedNot published
DongfengAgent in the Gulf, not in your marketJordanNot publishedNot published
FordAgent in the Gulf, not in your marketSaudi Arabia3 years8 years
HavalAgent in the Gulf, not in your marketKuwait, Saudi Arabia, JordanNot publishedNot published
LeapmotorAgent in the Gulf, not in your marketJordanNot publishedNot published
NissanAgent in the Gulf, not in your marketEgypt5 years8 years
PorscheAgent in the Gulf, not in your marketKuwait3 years8 years
VolkswagenAgent in the Gulf, not in your marketSaudi Arabia, Jordan3 years8 years
AvatrNo agent on record with us—Not publishedNot published
FangchengbaoNo agent on record with us—Not publishedNot published
GenesisNo agent on record with us—5 years8 years
GeometryNo agent on record with us—Not publishedNot published
iCarNo agent on record with us—Not publishedNot published
Li AutoNo agent on record with us—Not publishedNot published
Lynk & CoNo agent on record with us—Not publishedNot published
MaseratiNo agent on record with us—Not publishedNot published
ORANo agent on record with us—Not publishedNot published
RiddaraNo agent on record with us—Not publishedNot published
Rolls-RoyceNo agent on record with us—Not publishedNot published
SkyworthNo agent on record with us—Not publishedNot published
VinFastNo agent on record with us—Not publishedNot published
XiaomiNo agent on record with us—Not publishedNot published
LuxeedParallel import — no agent—No factory warrantyNo factory warranty
MAEXTROParallel import — no agent—No factory warrantyNo factory warranty
StelatoParallel import — no agent—No factory warrantyNo factory warranty
TankParallel import — no agent—No factory warrantyNo factory warranty
WEYParallel import — no agent—No factory warrantyNo factory warranty

“Not published” means we could not find terms stated by the maker or its Gulf agent. It does not mean the car has no warranty, and we will not print an unpublished figure — that is precisely the number a buyer would plan around.

There is deliberately no “average parts wait” column: nobody publishes it and we have not measured it. The only thing that could fill it is owners' own experience — which is what the owner-numbers work is building.